The complete details of eMO not received, eMO not Printed and eMO not Paid are available for analysis.
You are requested to please login and check the status of eMO on daily basis.
The legacy data of eMO must be updated before 10.12.2010.
If any problem or pending eMO not coming in disaster paid entry then please follow the following instructions:-
1. Please download the latest exe available at ftp://ftp.ptcinfo.org/Meghdootv6.6/Updates/eMO/ . Download the file eMOupdate.zip , unzip the file and follow the procedure detailed in the readme.txt file.
2.Please download the file emodr.exl from http://www.sendspace.com/file/39lbwy . Execute the script file using script tool. Apply for disaster request through emo supervisor and run emo client. once files are received, update details through disaster paid entry option of emo operator and then later do disaster paid verification in emo supervisor.
3. If the problem is not solved after following the steps detailed above, please forward the eMO database backup with TXD/RXD folders and PNR details for analysis to PTC, Mysore (ptcdesk@gmail.com) under copy to this office.
(W.C.T.C) - O/o the Chief Post Master General, Bihar Circle, Patna - 800 0001
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